Politique d'expédition

Free & Fast Shipping

We currently offer Free Shipping above $75 on select products. We offer Ground 3 - 5 business days shipping. Shipments will be delivered by FedEx, UPS or USPS to ensure reliable delivery. Tracking numbers will display travel history and delivery details till 90 days after delivery for your convenience.

USA Shipping Policy

We ship across the 48 contiguous United States. Certain orders with a minimum value of $25 (excluding shipping) can also be shipped to Hawaii and Alaska. We are also shipping a limited range of products to Canada. Details can be found here

Orders placed after 6:00 am PT enter the fulfilment process the following business day. Orders typically ship from our fulfilment centre within 1-2 business days Monday-Friday. FedEx, UPS and USPS may not deliver to APO, FPO, DPO or PO Boxes. We recommend shipping to a business or home address to prevent shipping delays. Tracking numbers are emailed upon shipment and can be tracked on the carrier's website for package travel history and delivery dates.

International, HI & AK

At this time, we are shipping internationally to Canada. We ship certain products to Hawaii and Alaska. A minimum cart value of $25 (excluding shipping) is required.

Order Status

You can use our order status tool online to check your order status and history. In case of any questions, please feel free to email us at orders@animalwiz.com.

Out of Stock

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (orders@animalwiz.com)