Frequently Asked Questions
1.How can I save money using the subscriptions feature?
By selecting the subscriptions radio button, you will be offered a 6% discount on all your future orders. You will receive a flat 7% discount if you choose to continue your subscription beyond 2 consecutive billing cycles for the same product.
2.Will I be charged automatically for my subscriptions?
Yes, you will be charged automatically at the interval chosen by you.
3.Will I get 6% off on the same price of purchase?
No, you will get 6% off on the current / existing price of the product in our store irrespective of the price that you paid at the time of purchase.
4.Am I required to adhere with the subscription for a fixed duration?
No, you can cancel your subscription at any time.
5.How long will my subscriptions remain active?
The subscriptions are active till you choose to pause or cancel the subscription.
6.From where can I pause, cancel or re-enable my subscriptions?
You can modify your subscriptions by logging into your subscription dashboard or your profile through here Subscriptions or here Profile. Alternatively, you can email us at care@animalwiz.com to modify your subscriptions for you.
